In Truth We Trade
Onboarding customers now and open for business November 18, 2024
The Inland Empire deserves a better class of Multifamily Floor Company…
and we’re gonna give it to 'em.
Trust Barriers You May Be Experiencing
Long Waits
It takes longer than a few days to get a replacement.
Train Wreck Installs
You are certain you could do it better yourself.
Private Labels
A scam to make it impossible to get competing bids and easier to switch you to something more profitable for them later.
Zero Accountability
Fuzzy memories and dodged calls when something goes wrong.
Bad Products
The stuff never seems to do what they say it will.
Mistakes & Excuses
You must be constantly vigilant and babysit your installs/invoices, the process is rarely smooth.
Useless Warranties
It expires before your resident moves out, it’s wrong, they know it, and do it anyway.
1000 Cuts
You are charged for every single little thing, and it’s unclear why.
Estimate Gaslighting
When nothing on your invoice is as low as the pricing on your estimate and your budget is feeling the burn.
Stuck In a Bad Relationship
You need them, they know it, and the competition is worse.
Dishonesty
You experience your vendor lying to you and you don't appreciate it.
Behold, The Floor Trust Plan…
All inclusive pricing
The scope of work you asked for, the materials you expect, at one low price. No math degree required.
5% Discount for online “order at will” customers
We save money on overhead, and a lack of errors, then give it to you in the form of a better deal. You must have predictable unit styles with predictable material footprints… and the internet.
Complimentary Toilet/Appliance R&R
All hard surface unit replacements come with it, because nobody wants to move those things… except us, we’re cool like that. (Check out the “Disclaimers PDF” pdf for some limits. They’re reasonable, don’t worry. My website guy said this page was too wordy as it is)
2 year “Trust Us” Warranty
We will correct any of our mistakes at our cost if you find them within 2 years of install. We even replace your materials if our mistake compromised them. We will make you whole for days lost rent if you have to push a move in. There's a bunch of other cool stuff about this on the “Warranty PDF” on the faq page. It’s the best warranty around here, you’ll love it.
Pretty cool so far right? There’s more…
Next day installs
Order by 2pm, based on installer availability, no extra charge. We need to have your measurements though, we’re not crazy.
Vinyl Plank Repairs
Yup, we do it! If you have weird stuff though, it might not be an option. You also have to be a replacement customer with us.
Extra Floor Prep
We provide a change order before we do it. No surprises.
Pet Seals That Work
We only use Killz Original primer sealer, because it is the only thing in the Multifamily price realm that actually stops your floors from smelling like bad things. We charge a fair price for peace of mind.
Optimism should be setting in by now. If you’re already sold, reach out. If not, please continue, there’s even more.
The Best Installers
We will make the best installers the best deal, while treating them the best. Then we’ll hold them to the best standards, so that you end up with the best floors.
True 6lb Pad
Everything else is useless, the carpet and rug institute agrees. You should too. We have a true 8lb pad as well, if you have noise issues or just like to be overkill.
The Best Stuff
Each mill makes hundreds of unique products for multifamily. We use floor science to narrow that down and we stock only the best built products for each price bracket. We also make sure the stuff looks cool.
The Truth
You will get it, always. We do this so that we might earn and maintain your Trust.
Contact Information
Address 730 S Clearwater Loop Ste 130Post Falls, ID, 83854 Main Inquiry Email(New Inquiries)Info@thefloortrust.comExisting Customersservice@thefloortrust.comBillingbilling@thefloortrust.comPhone(208) 243-9313