Customer Testimonials

Working with The Floor Trust has been an outstanding experience. The quality of their work is second to none, and their attention to detail truly shows in the finished product. What really set them apart, though, is the incredible communication throughout the entire process. Kenneth and Kylie are amazing — always prompt, professional, and genuinely helpful with every question or update. Their responsiveness gave us so much confidence and make all of our projects with them seamless!

It's clear that The Floor Trust is deeply committed to delivering not just beautiful flooring, but a level of service that's hard to find these days. We highly recommend them to anyone who values craftsmanship, reliability, and great people.

Our company has been working with The Floor Trust for about three months now, and we are beyond impressed with the level of communication. The care they put into every installation is great. If there is an issue, it is taken care of in a very timely manner. The ease of going on the website to order, as well as the quickness with which they are getting our apartments measured and added to order at will.

The knowledge we have also gained from Kenneth is so incredible and helpful in our day-to-day business.

⭐⭐⭐⭐⭐

If you're looking for the BEST flooring company in town, look no further than The Floor Trust. Their prices simply cannot be matched — I searched everywhere, and nobody came close. On top of that, they offer incredibly fast turnaround times without ever cutting corners.

What truly sets The Floor Trust apart is their honesty and transparency. They actually give you the real names of products — no games, no gimmicks, and no "private labels" designed to confuse you. You know exactly what you're getting, and that kind of integrity is RARE in this business.

I trust them completely, and I will never go anywhere else for flooring. If you want great prices, fast service, and a company that stands behind their word, The Floor Trust is the only choice.

The Floor Trust has been easy to work with for our unit renovations and turnover replacement/repairs. We struggled with other companies in the Spokane area with good quality control of installation contractors and less than stellar follow up to remedy problems. We switched to The Floor Trust because they have built into their system accountability and control over the installation process. It was also an easy switch to their company because they are offering a higher quality of product for a cheaper rate than we were paying with other area flooring companies. So far, we have experience great service from every person on the team and quick responses to our questions and inquiries. In Spokane's challenging rental market this year with high eviction rates, it has been great to find new ways to save money on turnovers without sacrificing quality.